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The New England Library Association Conference 2021 has Diversity Day today. I have the pleasure of presenting with Andria L. Amaral of the Charleston County Public Library and Paula Willey of the Enoch Pratt Free Library. Our session is titled Promoting Inclusion and Empathy with Passive Programming. Their book, The Passive Programming Playbook: 101 Ways to Get Library Customers off the Sidelines, is a great addition to anyone's professional collection and is especially relevant today.  The slideshow is below in case you missed it.